Cookies are files that may be downloaded to your device through web pages. They are essential tools to provide various information society services. This includes allowing a website to store and recover information on a user’s or device’s browsing habits and, depending on the information obtained, using this information to recognise the user and improve the service offered.

Type of cookies

There are two types of cookies depending on which entity manages the domain from which the cookies are sent and handles the data:

  • First-party cookies: these are sent to the user’s terminal equipment from a machine or domain managed by the publisher who is providing the service requested by the user.
  • Third-party cookies: these are sent to the user’s terminal equipment from a machine or domain that is not managed by the publisher themselves, but rather by an entity that processes data obtained through cookies.

If cookies are installed from a machine or domain managed by the publisher themselves but the information collected through these is managed by a third party, they cannot be considered first-party cookies.
There is also a second classification depending on the period of time for which the cookies are stored in the client’s browser, either:

  • Session cookies: designed to collect and store data while the user is accessing the website. They tend to be used to store information that is only of interest to maintain the service requested by the user on a single occasion (e.g. a list of products purchased).

Persistent cookies: data is stored on the terminal and can be accessed and processed for a specific period defined by the party responsible for the cookie, ranging from a few minutes to several years.
Lastly, there is another classification with five types of cookies depending on the purpose for which the data obtained is processed:

  • Technical cookies: these allow the user to browse a web page, platform or application and use different options or services on those such as to control traffic and communication of data, identify the session, access restricted sections, record parts of an order, process purchase of an order, process registration or participation forms for an event, use security devices during browsing, store content to broadcast videos or audio, or share content through social media
  •  Customisation cookies: these allow the user to access a service with certain general predefined characteristics depending on a series of criteria in the user terminal such as language, type of browser used to access the service, configuration for the region from which the service is accessed, etc.
  • Analysis cookies: these allow the party responsible for the cookies to track and analyse the behaviour of website users when enabled. The information collected through this type of cookies is used to measure activity on websites, applications or platforms and to prepare browsing profiles for the users of those sites, applications and platforms in order to develop improvements based on analysis of usage data from service users.
  • Advertising cookies: these are used to ensure the most efficient management of advertising spaces.
  • Advertising behavioural cookies: these store user behaviour information that is obtained by continuously observing their browsing habits. This helps develop a specific profile to display relevant advertising.
  • External social media cookies: these are used so that visitors can interact with the content via social media (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated solely for users of this social media. The conditions for use of these cookies and the information gathered are covered in the privacy policy of the respective platform.

In summary, we use cookies on our website to:

  • Enable the website to work;
  • Help keep your details secure;
  • Enable you to digitally book our services.
  • Analytical and performance cookies

What are your Choices Regarding Cookies

  • If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
  • Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.